Accessibility at Elleen

Our commitment

We want Elleen to be as easy to use as possible for every merchant and visitor, including people who use a keyboard, screen reader, or reduced-motion settings. We continuously improve the experience and treat accessibility feedback as an essential part of platform development.

What we consider when building the experience

• Clear labels for fields, buttons, and interactive elements.
• A logical content and navigation order, with visible focus indicators for keyboard use.
• Support for right-to-left Arabic and left-to-right English reading directions.
• Consideration of reduced-motion settings in interfaces that use motion.
• Alternative text for meaningful images when it is available in content managed by a merchant or administrator.

Using the platform more easily

You can navigate many parts of the site with a keyboard, use browser zoom, and enable the screen reader or contrast settings provided by your device or browser. Results may vary with the browser, device, and content each merchant adds to their store.

Report an accessibility barrier

If you have difficulty completing a task or accessing content, please contact the Elleen team. Include the page or step where the issue occurred and, if possible, your device or browser. These details help us understand the barrier and prioritize a fix.

Continuous improvement

This page is not a claim of complete legal or technical compliance. It describes our practical direction for improvement. We review interfaces and content as the platform evolves and update this statement when its information materially changes.