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Privacy Policy

Last Updated: June 2026

1. Information We Collect

We collect information you provide directly and information we obtain automatically when you use the platform:

  • Account Information: Name, email, phone number, and business details.
  • Store Data: Products, orders, customer information, and financial transactions.
  • Usage Data: Log of visits, device and browser type, and IP address.
  • Cookies: We use cookies to improve your experience and remember your preferences.

2. How We Use Your Information

  • Operate and improve platform services.
  • Process subscriptions and payments.
  • Communicate with you regarding your account or updates.
  • Provide technical support and assistance.
  • Analyze usage to develop new features and improve performance.
  • Comply with legal requirements.

3. Sharing of Information

We never sell your personal information. We may share it in the following cases:

  • Service Providers: Shipping companies and payment gateways to process orders.
  • Legal Requirements: Upon a court order or official request.
  • Rights Protection: To prevent fraud and protect the security of the platform.

4. Data Security

We implement advanced security measures to protect your data, including SSL encryption for all communications, daily backups, two-factor authentication (2FA), and constant monitoring. No system can guarantee 100% security, but we commit to the highest standards.

5. Your Rights

You have the right to:

  • Access: Request a copy of your personal data.
  • Correction: Update or correct your information.
  • Deletion: Request account and data deletion.
  • Export: Export your data in a usable format.
  • Object: Refuse the use of your data for marketing purposes.

6. Data Retention

We retain your data as long as your account is active or as needed to provide services. Upon account deletion, we delete your personal data within 30 days, keeping financial logs as required by law.

7. Cookies

We use cookies necessary to run the platform and analytical cookies to understand usage. You can control cookies from your browser, but disabling them may affect your experience.

8. Updates

We may update this policy from time to time. We will notify you of material changes via email or system notification 30 days prior.

9. Contact Us

For any privacy inquiries, please contact us via the platform's support email.